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Error codes

9x Rate limiting errors​

CodeMessage
99Too many requests

1xx Authentication errors​

CodeMessage
101Invalid signature
102Invalid endpoint
103Invalid account type (a PREMIUM or PLATINUM account is required)
104Invalid API key
105Invalid account API key
106Request expired
107Access denied

2xx Account errors​

CodeMessage
201Unknown account id

3xx Request errors​

CodeMessage
301Unknown account login
302Missing or incorrect parameter
303Document upload spam error

4xx Subscription errors​

CodeMessage
401Unknown Folder ID

5xx Publication errors​

CodeMessage
501Unknown book ID
502Book not activated
503Publication is not private
504Publication is not published
505Publication is not revised
506Publication is not updated
507Publication is not deleted
509Publication's private URL not renewed
511Maximum number of private publications reached

6xx Subscriber errors​

CodeMessage
601Unknown subscriber ID
602The subscriber has not been added
603The subscriber has not been updated
604The subscriber has not been activated
605The subscriber has not been deactivated
606The subscriber has not been unsubscribed
607The subscriber has not been deleted
608The subscriber session has not been created
609The subscriber session has not been deleted
610Unknown subscriber session ID
611Maximum number of subscriber reached

8xx Subscriber DRM errors​

CodeMessage
801The unit subscription has not been added
802The unit subscription has not been updated
803The unit subscription has not been deleted
811The period subscription has not been added
812The period subscription has not been updated
813The period subscription has not been deleted
821The series subscription has not been added
822The series subscription has not been updated
823The series subscription has not been deleted

9xx Misc. errors​

CodeMessage
901The character string to be searched for cannot be blank
902The subscriber login cannot be blank
903This subscriber login already exists
904Unknown unit subscriber for this publication
905Unknown subscription period
906Unknown subscription series
907The publication's circulation mode cannot be public

17xx Upload errors​

CodeMessage
1710Document denied
1711Identical document already exists. A list of identical existing publication is provided in response.error.content.books.
1712Request denied
1713Request denied
1714Too many publications already converting. Please try again in a moment
1715Maximum number of private publications reached. Upgrade or contact us
1720Document size exceeds maximum allowed size
1721Maximum storage capacity reached. Upgrade or contact us
1722Unsupported document type
1723Document size exceeds maximum allowed size
1724Document size exceeds maximum allowed size
1725Document partially uploaded
1726Document not uploaded
1727Internal error
1728Internal error